Vova Terms of Service

Effective Date: May 15, 2025

Welcome to Vova (hereinafter referred to as “the Platform,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Vova voice social interaction application, its websites, mobile applications, and related services (collectively, the “Services”). By accessing or using our Services, you accept and agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Introduction

1.1 Service Description

Vova provides a voice-based social platform enabling users to create or join voice chat rooms, interact via voice and messaging, and participate in community events and activities. The Platform reserves the right to modify, suspend, or discontinue the Services at any time without prior notice.

1.2 Eligibility

Users must be at least 18 years of age or possess the legal capacity in their jurisdiction to form binding contracts to use the Services independently. Users below 18 years may only use the Services under supervision and consent of a parent or legal guardian.

1.3 Third-Party Services

The Services may include links or integrations with third-party websites or services, which are not controlled by Vova. Vova disclaims any responsibility or liability related to third-party content or services.

2. Account Registration and Security

2.1 Account Creation

To access certain Services, users must register an account with accurate, current, and complete information. Users agree to maintain and promptly update their information to keep it accurate.

2.2 Account Responsibility

Users are responsible for safeguarding their account credentials and activities under their accounts. Users must notify Vova immediately if unauthorized access or use is suspected.

2.3 Account Restrictions

Users agree not to impersonate others, create multiple accounts for deceptive purposes, or use the Services for unlawful activities.

3. User Conduct and Content Standards

3.1 Acceptable Use Policy

Users must use the Services lawfully and respectfully. Prohibited conduct includes but is not limited to:

• Posting content that is illegal, abusive, threatening, defamatory, obscene, or otherwise objectionable;
• Violating the rights of others including intellectual property rights or privacy rights;
• Distributing malware, viruses, or any harmful code;
• Engaging in harassment, stalking, or bullying;
• Attempting to gain unauthorized access to the Services or other user accounts.

3.2 User Content Ownership and License

Users retain ownership of content submitted (“User Content”), but grant Vova a worldwide, royalty-free, sublicensable, transferable license to use, display, distribute, reproduce, modify, adapt, publish, translate, publicly perform, and publicly display such content for the purpose of operating and promoting the Services.

3.3 Content Moderation and Removal

Vova reserves the right to monitor, review, and remove User Content violating these Terms or our Community Guidelines, at its sole discretion, without prior notice or liability.

3.4 Reporting Violations

Users may report violations via the Platform’s reporting features. Vova will investigate and take corrective action as appropriate, including suspension or termination of offending accounts.

3.5 User Representations and Warranties

By submitting User Content, users represent and warrant that:

• They own or have necessary rights and permissions for all content;
• The content does not infringe on any third-party rights;
• The content complies with all applicable laws and these Terms.

4. Virtual Currency and Gifts

4.1 Virtual Currency

The Platform offers virtual currency (“Coins”) purchasable for use within the Services. Coins have no monetary value outside the Platform and are non-transferable, non-refundable except as expressly stated.

4.2 Purchasing Coins

Coins must be purchased through authorized payment channels. All purchases are final. Prices and availability are subject to change without prior notice.

4.3 Virtual Gifts

Users may send virtual gifts to others. All gifts are final upon sending and cannot be exchanged or redeemed for cash or other compensation.

4.4 Restrictions on Use

Users shall not engage in fraudulent transactions, manipulation, or unauthorized transfer of Coins or gifts. Any suspicious activity may result in account suspension.

5. Payment, Refunds, and Fees

5.1 Payments

Payments for Coins or other premium services must be made through authorized payment processors. Vova is not responsible for payments made outside official channels.

5.2 Refund Policy

Due to the nature of virtual goods, payments are generally non-refundable except where required by applicable law or Vova’s sole discretion for technical errors.

5.3 Disputes and Chargebacks

Users must resolve payment disputes directly with payment processors or financial institutions. Chargebacks may result in suspension or termination of accounts.

5.4 Fees and Taxes

Users are responsible for all applicable taxes or fees arising from purchases. Vova may modify fees and payment policies at any time.

6. Privacy and Data Use

6.1 Privacy Policy

Vova collects and processes personal data as described in the Privacy Policy, which is incorporated herein by reference. Users consent to data collection and use as outlined therein.

6.2 Data Security

Vova implements reasonable security measures to protect user data but cannot guarantee absolute security.

6.3 User Content and Data Rights

Users retain ownership of their data but grant Vova rights to store, use, and process data as necessary to provide Services.

6.4 Compliance with Laws

Vova will comply with applicable data protection laws and cooperate with authorities as required.

7. Intellectual Property Rights

7.1 Platform Intellectual Property

All trademarks, service marks, logos, trade names, designs, text, graphics, images, software, and other materials on the Platform (“Platform IP”) are owned or licensed by Vova and protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

Users receive a limited, revocable, non-transferable license to access and use the Services for personal, non-commercial purposes in accordance with these Terms.

7.3 Prohibited Uses

Users shall not copy, reproduce, distribute, create derivative works, publicly display, or exploit Platform IP for commercial purposes without prior written consent.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. VOVA DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF CONTENT OR SERVICES.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOVA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES ARISING FROM YOUR USE OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Indemnification

You agree to indemnify, defend, and hold harmless Vova, its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use or misuse of the Services;
• Violation of these Terms;
• Violation of any rights of a third party; or
• Your User Content.

11. Termination

11.1 Termination by User

Users may terminate their accounts at any time by following the Platform’s procedures.

11.2 Termination by Vova

Vova reserves the right to suspend or terminate accounts, or restrict access to the Services at its discretion, including for violations of these Terms or suspected illegal activity.

11.3 Effect of Termination

Termination does not relieve users of obligations incurred prior to termination and does not waive Vova’s rights to enforce these Terms.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Seychelles, without regard to its conflict of law principles.

12.2 Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts located in the Republic of Seychelles for any disputes arising out of or relating to these Terms or the Services.

12.3 Arbitration and Waiver

Where applicable, disputes shall be resolved through binding arbitration in accordance with the rules of an established arbitration body agreed upon by the parties.

13. Changes to Terms

Vova reserves the right to modify or update these Terms at any time. Changes will be effective upon posting on the Platform. Continued use of the Services after changes constitutes acceptance of the updated Terms. Users should review these Terms regularly.

14. Miscellaneous

14.1 Entire Agreement

These Terms, along with the Privacy Policy and any other legal notices published by Vova, constitute the entire agreement between you and Vova regarding the Services.

14.2 Severability

If any provision is found invalid or unenforceable, the remaining provisions shall remain in full force.

14.3 Waiver

Failure by Vova to enforce any right or provision shall not constitute a waiver.

14.4 Assignment

Vova may assign or transfer its rights under these Terms without restriction. Users may not assign their rights or obligations without prior written consent.

Contact Us

For questions or concerns about these Terms, please contact us at: Email: [email protected]